What our clients say...
Because their opinion counts more than ours does.
We humbly submit just a few of the accolades we've gotten from our clients for your review.
Note: As a courtesy to our clients (and in accordance with NDAs in many cases), you'll notice that we've listed only the name, title, location, and industry description of the client. We respect the confidentiality of our clients.
References are available upon request.
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"These guys are incredible. After years of wrestling with various carriers to try and create the ideal solution for our needs, we discovered Genesis and they had it assembled and presented to us in little more than a week! We now have the best of everything for what we're doing here - amazing dedicated voice pricing from one carrier and a managed internet solution from another that hasn't been down for 3 seconds in 3 years. We handle tech support for companies like Philips & Tivo so we can't afford to choose the wrong telecom partner - suffice it to say I can't speak highly enough of what they've done and continue to do for us. Thanks guys!"
Sam S.
Director of IT/Business Development
Inbound Call Center
Texas
"We've saved a fortune with their rates and billing platform, and they take care of everything so we don't have to. In a nutshell, Genesis has lived up to every promise they've ever made to us. How rare is that in the telecom world?"
Mike M.
Owner/Operator
Outbound Call Center
Florida
"As the head of IT/Telecom for a publicly traded $350 million dollar insurance company, my responsiblity to choose our telecommunications services wisely is one of my most important. Genesis Telemanagement has been our partner for 9 years now, and they have saved us literally millions of dollars while serving our growing communications needs. The decision to work with them completely eliminated the frustrations and challenges we used to face trying to do this on our own and produced a vastly superior result at the same time. I can't imagine trying to intelligently manage this facet of our business without their knowledge and experience, and candidly, I don't want to have to. I expect we'll be with them for as long as they'll have us. They have far exceeded any expectations we might have had."
Bill L.
Director of IT/Telecom
Insurance Company
Louisiana
"I run a large mutl location inbound answering service and our telecom costs are, or should I say were astronomical. Genesis cut my monthly costs by more than 40%, have always provided me with fantastic service, and as an added bonus they're an absolute pleasure to deal with. I was able to grow my company much faster as a direct result of the money they've saved me. I don't really know how they could have performed any better than they have. I've been with them since 2001, and as far as I'm concerned, I'm a client for life."
Louie W.
Owner/Operator
Answering Service
Nevada
"We use predictive dialers and Genesis has been handling our dedicated Long Distance needs since May of 2002 when a friend referred us to them. Nearly 5 years later, I'm even happier to be one of their clients now than I was when I first began with them. They've always been there for us and their rates are unbeatable, and that makes running my business, and running it profitably, a whole lot easier. Ask yourself this... when's the last time you stayed with a telecom company of any kind for 5 years?"
Lou C.
Owner/Operator
Outbound Call Center
Florida
As the head of telecom procurement for a large international shipping company, I figured I'd heard and seen it all over the years. Genesis came to us in 1999 with an approach even I hadn't seen before. We do about 50% of our calling internationally, and their rates were genuinely impressive. Our telecom expenses are huge, so It was an easy decision for me. I verified their legitimacy, took them up on their offer, and we've been with 'em ever since. They made me look like a genius to my superiors."
Michel B.
Director of Telecom Procurement
International Shipping Company
California
"Hey Bill! I owe you an apology. I'm a little embarassed to say it, but even afer I decided to go with you and Genesis the skeptic in me still had doubts that you could actually deliver the savings you showed me I could expect. Boy was I wrong! I just got my first invoice and I couldn' t be happier! I really shopped around last time so I believed I had great rates before and I honestly didn't think I could ever get my phone bill down by that much. Every call center running dialers needs to know about you! The only problem is that now I feel stupid for having paid so much more for so long. Why didn't you call me sooner? LOL."
Susan B.
Owner/Operator
Outbound Call Center
Texas
"We began with Genesis in 2003 primarily because of their pricing. We have two call centers here in Florida, and I have to tell you, while their pricing is phenomenal, their service is even better. I wish every decision we've made over the years turned out as well as this one has."
Mark E.
Owner/Operator
Outbound/Inbound Call Centers
Florida
"I am very pleased with all aspects of our relationship with Genesis. We are a very large (1000 seats) call centre in India, and Bill LaPierre and his team have proven to be quite a valuable asset to our operations. Not only did they provide us with the most aggressive price offering, but they have continued to impress us with the level of service and support we are receiving. Thank you Mr. Bill"
Ajeet M.
Director
Outbound/Inbound Call Center
New Delhi
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