Reference Letter 1
Call Center Operator - Media Back
To Whom It May Concern;
I am the owner/operator of an outbound call center here in the Florida panhandle, and when Bill asked me if I would consider writing a letter of reference for Genesis to put on their website, I was more than happy to do so. The service I've gotten from Genesis Telemanagement is so valuable to my company, that if I can help just one other company feel comfortable enough to make the decision to try them, I'll consider the time it took to write this letter time well spent.
I've been working with Genesis for over 6 years now. When we began our relationship with Genesis, we didn't even have office space yet. Bill LaPierre at Genesis took the time to educate me as to the differences between switched and dedicated services so I would understand what my options were, and ultimately provided me with the best possible solution for my young business and helped me develop a plan so that I knew what lay ahead. He explained how things would look as I got started and what changes I should be prepared to make as my operation grew, and assured me Genesis would be with me every step of the way so that I was always getting the most for every telecom dollar I spent.
I'm here to tell you that, now that I've been with Genesis for over 6 years, Bill has delivered on every promise he made. He provided us with the perfect solution for a young company using a predictive dialing system, and when my business got big enough to move from switched to dedicated, he provided me with the most aggressive pricing I'd ever seen and took care of everything for me. I'm pleased to be able to say that our company has grown substantially over the years - and Genesis has continued to improve our solution through each phase of our growth. I've saved an enormous amount of money and gotten the best service imaginable along the way. What more could you ask for?
I could go on and on, but the best way I can put it is this - if you're not working with Genesis Telemanagement, you should be.
They're that good.
Sincerely,
John T.
Owner/President
Outbound Call Center
Gulf Breeze, FL
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